Privacy Policy
1. Scope & Acceptance
This policy applies when you visit or use Swavenmart.com, our mobile app, or interact with us (e.g., contact support, register an account, join our loyalty programs, or participate in promotions). By using our Services or sharing your personal data, you consent to the collection, use, and disclosure of information as described below. If you do not agree, please do not use our services.
2. Information We Collect
Depending on your interaction, we may collect the following categories of Personal Information:
Identity & Contact Information: name, postal/email address, phone number, login credentials.
Demographics & Profile Data: date of birth, gender, nationality, interests and preferences.
Transaction & Commercial Information: purchase history, order data, payment details.
Online Usage & Device Data: IP address, browser type, device identifiers, geolocation, browsing and click behavior.
Marketing & Loyalty Data: loyalty account activity, coupons, in‑app usage, and related profiles.
Other (optional): user-generated content such as reviews, feedback, photos.
3. How We Collect Your Data
Directly from You: When you register, place an order, subscribe to marketing, contact customer service, or participate in promotions.
Automatically: Via cookies, pixels, beacons, and similar tracking technologies while using our Site or App.
From Third Parties: Service providers, partners, social media platforms, and public sources as permitted by law.
4. Purposes of Data Use
We use your information to:
Facilitate account registration, order processing, and provide requested services.
Communicate about promotions, updates, and your purchases.
Personalize your experience and provide targeted marketing (with consent where required).
Improve our website, products, and customer support.
Conduct fraud prevention, loss prevention, and legal compliance.
Administer contests, surveys, or loyalty programs.
5. Sharing Your Information
We may disclose your data to:
Service providers (e.g. payment processors, delivery partners, analytics vendors) under contractual obligation to maintain confidentiality.
Affiliated companies or partners, when necessary to serve your account or fulfill promotions.
Legal authorities or regulators, when required by law or to protect rights, security or property.
Other parties in the event of a corporate transaction, merger, or sale.
Aggregate or anonymized data may be shared for analytical or marketing purposes—but it will not identify any individual.
6. Cookies & Tracking Technologies
We use cookies, web beacons, pixels and similar technologies to:
Enable site functionality (e.g. login persistence, shopping cart).
Analyze site usage via analytics.
Serve personalized advertisements or offers across the web.
You can control or opt out of cookies via your browser settings.
7. Your Choices & Rights
You can access or update your personal data via your account settings or by contacting us.
You may opt out of marketing communications at any time (via unsubscribe links or contacting support). Note: this may not affect transactional or administrative messages.
For residents of applicable jurisdictions, you may have rights to access, correct, delete, or restrict processing of your data.
8. Data Retention
We retain your personal information for as long as necessary to:
Provide services you requested.
Comply with legal obligations.
Resolve disputes or enforce agreements.
9. Data Security
We maintain reasonable administrative, technical, and physical safeguards to protect personal information from unauthorized access, disclosure, alteration or destruction. However, no data transmission over the Internet is fully secure.
10. Children's Privacy
Our Services are not intended for individuals under 16 (or applicable age in your jurisdiction). We do not knowingly collect Personal Information from minors. If you are a parent or guardian and believe we have collected such data, please contact us for removal.
11. Links to Other Sites
Our Services may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites.
12. Changes to Privacy Policy
We may update this policy periodically, and will notify you via prominent notice on our Site or via email. Any changes become effective upon posting, unless stated otherwise.
13. Contact Information
For privacy inquiries, opt‑out requests, or data access/deletion requests, please contact:
Privacy Compliance Officer
Swavenmart.com
Email: support@swavenmart.com
Phone: +91 89283 14836