Swavenmart Privacy Policy
Effective Date: 8 December 2024
Welcome to Swavenmart – Powered by SWAVEN TECHNOLOGIES PRIVATE LIMITED on https://swavenmart.com (the “Platform”). Your privacy is important to us, and we are committed to protecting your personal information while you shop with confidence.
This Privacy Policy explains how we collect, use, store, and safeguard your personal information when you use our platform. By using Swavenmart, you agree to the terms described below.
1. Information We Collect
We may collect the following types of information:
a. Account Information: Login credentials, order history, and preferences.
b. Usage Data: Pages visited, items viewed, shopping cart activity, device information, IP address, and browser type.
c. Cookies & Tracking: Cookies, pixels, and similar technologies to enhance user experience and provide personalized offers.
2. How We Use Your Information
We use the information we collect for purposes including:
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Processing your orders, returns, and cancellations.
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Personalizing your shopping experience.
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Sending order confirmations, shipping updates, and promotional communications (with your consent).
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Improving our website, products, and services.
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Complying with legal and regulatory requirements.
3. Sharing Your Information
We do not sell or rent your personal data to third parties. We may share information with:
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Service providers (payment processors, logistics, analytics).
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Legal authorities if required by law or to protect our rights.
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Business transfers in the event of mergers or acquisitions.
All third parties are required to maintain confidentiality and comply with applicable data protection laws.
4. Your Rights
You have the right to:
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Access the personal data we hold about you.
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Request corrections or updates to your information.
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Request deletion of your data (subject to legal or contractual obligations).
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Withdraw consent for marketing communications at any time.
To exercise your rights, contact us at privacy@swavenmart.com.
5. Data Security
We use industry-standard technical and organizational measures to protect your data from unauthorized access, alteration, disclosure, or destruction.
However, no method of transmission over the Internet or electronic storage is completely secure.
6. Cookies & Tracking Technologies
Swavenmart uses cookies to:
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Maintain your session and shopping cart.
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Analyze site usage and improve performance.
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Provide personalized recommendations and offers.
You can manage cookie preferences in your browser settings, but some features may not function properly if cookies are disabled.
7. Third-Party Links
Our platform may contain links to external websites. Swavenmart is not responsible for the privacy practices or content of third-party sites.
8. Children’s Privacy
Our website is not directed at children under 18. We do not knowingly collect personal information from minors.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be effective from the date posted on the page. We encourage you to review this page periodically.
10. Contact Us
For any questions, complaints, or requests related to this Privacy Policy, contact:
Swavenmart
Address: Ground Floor, Bind Tower, Near Shyam Mandir, Farenda Road, Gandhi Nagar, Maharajganj, Uttar Pradesh 273303
Email: privacy@swavenmart.com
Phone/WhatsApp: +91 8114221106 (10 AM – 6 PM, Mon–Sat)
We aim to respond to all privacy inquiries within 5 business days.